General Manager

JOB DESCRIPTION

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​Key Cooperative (Key Coop), Roland, IA; a successful, progressive, farmer-owned agricultural business with sales of $650M is hiring a new General Manager due to retirement. Since 1918, Key Coop has built a legacy of superior service for its loyal customer base, serving thirteen different locations across Central Iowa and serving almost 2,000 Class A customers along with Class B customers. Key Coop has 215 full-time employees and 45 part-time employees driving the agronomy and precision ag, energy, feed, and grain divisions. Key Coop is supported by CoBank as its lender and is part of the UBG retirement plan.

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​Key Responsibilities:

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Business Performance Goal

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• Leads team to achieve goals and objectives set for the organization's revenue growth, overall profitability, and financial performance.

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Leadership/Culture

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• Provide day-to-day leadership and management to Key Cooperative that upholds Key Cooperative's Identity Statement, which encompasses the vision, mission, core values, and culture of Key Cooperative.

• Oversee and direct the leadership team; provide training, mentoring, accountability, and motivation to individuals on their team.

• Ensure reviews are completed for each employee; reviews are accurate, consistent, and effectively communicate employee standing within the organization.

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Strategy:

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• Establish current and long-range goals, strategies, objectives, plans, and policies, subject to approval by the Board.

• Plan and direct all investigations and negotiations pertaining to mergers, joint ventures, the acquisition of businesses, or the sale of major assets with approval of the Board of Directors.

• Advise the Board of Directors of business opportunities or special projects; seek new opportunities and ventures that will bring members and customers additional benefits while enhancing the performance and profitability of Key Cooperative.​​

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Financial Stability

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• Oversee the adequacy and soundness of the organization's financial structure.

• Responsible for preparing and submitting an annual operating plan and budget to the Board.

• Negotiate, develop, and maintain positive relationships with Key Cooperative’s financial lenders, which includes securing short and long-term financing for Key Cooperative.

• Represent the organization with major customers, shareholders, business partners, the financial community, and the public.

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Operations 

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• Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the objectives of Key Cooperative.

• Review operating results of the organization, compare them to established objectives, and take steps to ensure that appropriate measures are taken to correct unsatisfactory results.

• Dispense advice, guidance, direction, and authorization to carry out major plans, standards, and procedures, consistent with established policies and Board approval.

• Assist in the development of operating and governance policies for Key Cooperative.

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Core Values: 

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Innovation (Improve)

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• Greet customers with a positive and pleasant attitude and actively listen when customers describe their needs or concerns.

• Respond in a timely and willing manner to fulfill customer needs while looking for opportunities to improve the customer experience.

• Support customer service efforts with day-to-day performance, providing outstanding and courteous customer service to build durable relationships.

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Leadership (Initiate)

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• Proactively communicate using the appropriate mediums, audience, and message.

• Collaborate by actively soliciting input, feedback, and insight to establish trust and build consensus.

• Build positive team relationships by holding self and others accountable by honoring commitments made to co-workers, leadership, and the cooperative.

• Motivate self and others by exhibiting pride and taking ownership in the cooperative.

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Performance (Excel)

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• Effectively prioritize projects and tasks; efficiently delegate, coordinate, and utilize resources within the approved budget.

• Ensure work is completed timely and accurately within established safety and regulatory guidelines, ensuring the safety and well-being of ourselves and others.

• Focus on outcomes, balancing costs and benefits, consistently utilizing feedback for continuous improvement, to achieve sustainable results.

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Requirements: 

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Supervisory Responsibilities

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• This job directly supervises 10 executive-level employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

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• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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• Education and/or Experience: B.S. or B.A. Degree in Business, Management, Finance, or a closely related discipline preferred. A minimum of 10 years of experience in managing a significant business unit required.

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• Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

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• Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

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• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

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• Computer Skills: To perform this job successfully, an individual should have knowledge of accounting software; Database software; Internet software; Spreadsheet software; and Word Processing software.

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Competencies: 

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• Leadership and Managerial: Visionary Leadership, Strategic Thinking

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• Functional: Business Acumen, Professionalism/Ethics

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• Foundational: Interpersonal Skills, Problem Solving

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